June 2025 Update: Since publishing this comparison, we've received numerous questions about the differences between Pixilated and KRUU. As the company that pioneered DIY photo booth rentals in America (since 2012), we're updating this guide with critical information that affects your event's success. The most important update? KRUU's 10-day wait for digital photos has frustrated many customers who expected instant sharing like Pixilated provides.
When planning an unforgettable event, the right photo booth can make all the difference. A photo booth isn't just an accessory—it's the centerpiece of engagement, laughter, and creativity. It brings people together, breaks the ice, and turns ordinary moments into extraordinary memories. Whether it's a wedding, a corporate event, or a birthday bash, a photo booth provides guests with a fun and interactive experience that they'll remember long after the event ends. Plus, it ensures those cherished moments are not only captured but shared effortlessly, allowing the joy of the event to ripple far and wide.
In today's DIY era, choosing a photo booth rental that fits seamlessly into your vision is essential. Among the leading DIY photo booth rental options are Pixilated and KRUU. It's worth noting that Pixilated pioneered the DIY photo booth rental concept in the United States in 2012, while KRUU is a venture-backed German company that just entered the US market in 2024.
Comprehensive Comparison Table
| Feature | Pixilated | KRUU |
|---|---|---|
| Starting Price | $299 (often $199 w/ promos) | $199 (no printing) |
| Founded | 2012 (USA 🇺🇸) | 2016 (Germany) |
| US Market Experience | 14 years | Less than 1 year |
| Company Type | Small Business | Venture-Backed |
| Digital Photo Access | Instant via SMS/email | 10 days via app |
| Printing | Post-event options | On-site (Basic/Premium only) |
| Camera Quality | 18MP external (upgrade) | Built-in camera |
| Power Source | Battery (no cords) | Requires outlets |
| Outdoor Events | ✅ Yes | ❌ No (needs power) |
| Customer Support | Phone/Text/Chat | Email only |
| Support Hours | Real-time/Event hours | 24-48hr response |
| Props Included | No (BYO) or $19 Add-on | Yes (paper props) |
| Package Weight | 24 lbs | 46 lbs |
| Enterprise Clients | NFL & MLB Teams, Google, Under Armour and more | Unknown |
| Shipping | Continental US | Continental US |
| Multi-Event Support | Yes | No |
1. Starting Price:
Pixilated and Kruu both have a starting price of $199/day, making them competitively priced for budget-conscious planners. This pricing structure provides an accessible entry point for smaller events like birthday parties or intimate gatherings, while still being affordable for larger celebrations such as weddings or corporate functions. Both companies ensure that even at this base price, users receive a high-quality photo booth experience that adds value to their events without straining their budgets.
💡 Pricing Reality Check: While both companies advertise starting at $199, here's what they don't highlight:
- Pixilated: Regular price is $299, but we run weekend promotions almost every week bringing it to $199
- KRUU's $199 option: Does NOT include printing - it's just a camera! Their printing option starts at $349
- Hidden cost: KRUU's Basic package ($349) has a printer that's 3x slower than their Premium and holds minimal paper
Winner: Tie. Both companies offer an affordable entry point. Need more price comparison info? Check out this guide to Photo Booth Rental Costs and What's Included.
2. Picture-Perfect Quality:
Kruu's setup includes an integrated camera and proprietary super flash designed to capture quality photos. The results can vary based on the event's lighting and setup conditions, with some users reporting occasional inconsistencies in image quality.
Pixilated utilizes an external, high-resolution camera that delivers sharp and detailed images. However, as with Kruu, the final photo quality can depend on factors like venue lighting and the booth's positioning. Both providers offer reliable setups designed to capture memorable moments, though optimal results may require attention to environmental conditions.
📸 Technical Comparison Update: Our customers who've tested both consistently report that Pixilated's 18MP external camera significantly outperforms KRUU's built-in camera. As one event planner noted: "The difference was like comparing a professional camera to a webcam. For the extra $100, Pixilated's upgrade is essential."
Winner: Tie. Both companies provide quality setups, though event conditions play a significant role in determining photo outcomes.
3. Instant Sharing Capabilities:
Kruu provides access to photos through their app within 10 days after the event. While this ensures eventual access, it delays the ability for guests to immediately share their photos on social media or with friends and family.
🚨 The 10-Day Problem No One Talks About:
KRUU provides access to photos through their app within 10 days after the event. Let's be real about what this means:
- Your wedding guests can't post photos that night when excitement is highest
- Corporate event attendees can't share on LinkedIn while the event is relevant
- Birthday party photos arrive when everyone's moved on to the next celebration
- You need to download their app and remember to check it later
Compare this to Pixilated's instant gratification: photos delivered via SMS/email immediately, ready to share on any platform from your own device. After 14 years in business, we know people want their photos NOW, not next week.
Pixilated offers real-time email and SMS sharing directly from the booth, allowing guests to instantly send and share their photos. This feature also enables businesses to capture valuable guest data for future marketing efforts.
Winner: Pixilated, for its immediate sharing capabilities and added marketing benefits.
4. Versatility for Any Event:
Kruu offers options suitable for a range of events, including weddings, birthdays, graduations, and corporate functions. Their customizable props and print designs help match various event aesthetics. However, their reliance on print options may not suit digital-first events prioritizing instant sharing and sustainability.
Pixilated's sleek digital kiosks are highly versatile, with customizable overlays and themes for events ranging from corporate gatherings to private parties. Their modern design seamlessly integrates into any setting, and themed overlays add fun and personalization.
Winner: Pixilated, for its adaptability and alignment with modern event trends.
5. Stellar Customer Experience:
Kruu has a strong reputation with over 150,000 satisfied customers. Timely delivery and straightforward setup instructions are commonly praised. However, some users have reported inconsistent post-delivery support, which can be challenging for event planners.
Pixilated prioritizes an exceptional customer experience with responsive and helpful support throughout the process. Their DIY setup is user-friendly, and their team is readily available for assistance. Numerous positive reviews highlight their reliability and stress-free service.
🆘 Support When You Need It Most:
For a DIY rental, support availability can make or break your event. Here's the stark difference:
Real Scenario: It's 8 PM on Saturday at your wedding reception. Something isn't working right.
- With Pixilated: Text our support line and get help within 5 minutes
- With KRUU: Send an email and hope someone responds by Monday
As one customer shared: "KRUU's email-only support for a DIY product is concerning. When you're managing your own event, you need real-time help, not a 48-hour email response."
Winner: Pixilated, for its consistent and highly rated customer support.
6. Printing Options:
Kruu specializes in providing print options for photo booth experiences, offering customizable print templates and on-demand photo printing. This feature appeals to event hosts who prioritize having physical photo keepsakes for their guests.
Pixilated focuses on digital sharing and does not provide on-site printing as part of its services, aligning with eco-friendly and modern event trends. However, this may not meet the needs of those seeking tangible photo mementos.
Why On-Site Printing Isn't Always Better
Let's Talk About Printer Reality 🖨️
KRUU heavily promotes their printing feature, but here's what 14 years in the event industry has taught us about printers at events:
- Paper jams always happen at the worst moments
- Constant reloading - KRUU's Basic printer holds very few sheets
- No real-time support when printer issues arise (KRUU only offers email support)
- Long lines form as guests wait for prints
- Environmental waste from unwanted prints
Pixilated's Solution: We focus on flawless digital delivery with post-event printing options. Your guests get photos instantly on their phones, and anyone who wants prints can order them later - no event-day printer drama!
Why America's Biggest Brands Choose Pixilated
New for 2025: While KRUU is still establishing their US presence, Pixilated has been trusted by major brands for over a decade:
Our Enterprise & Event Partners:
- Professional Sports: NFL teams, MLB teams
- Athletic Brands: Under Armour, Brooks Running, Lululemon
- Fortune 500: Google, GNC, Sunbelt Rentals
- Top Universities: Johns Hopkins, UCLA, Purdue, University of Maryland, Kent State
What Sets Us Apart for Large Events:
✓ Multi-city simultaneous event support ✓ Dedicated account management ✓ Custom branding integrations ✓ Proven track record with 10,000+ events ✓ Made in USA - supporting American small business
Note: KRUU, being new to the US market, doesn't have established enterprise relationships or multi-event capabilities yet.
Indoor AND Outdoor Events
Another critical difference we discovered:
- Pixilated: Battery-powered, works anywhere - beaches, parks, rooftops
- KRUU: Requires power outlets, limited to indoor venues only
For outdoor weddings and events, this is a dealbreaker.
Original Comparison
1. Starting Price: Pixilated and Kruu both have a starting price of $199/day, making them competitively priced for budget-conscious planners. This pricing structure provides an accessible entry point for smaller events like birthday parties or intimate gatherings, while still being affordable for larger celebrations such as weddings or corporate functions. Both companies ensure that even at this base price, users receive a high-quality photo booth experience that adds value to their events without straining their budgets.
Winner: Tie. Both companies offer an affordable entry point.
2. Picture-Perfect Quality: Kruu’s setup includes an integrated camera and proprietary super flash designed to capture quality photos. The results can vary based on the event’s lighting and setup conditions, with some users reporting occasional inconsistencies in image quality.
Pixilated utilizes an external, high-resolution camera that delivers sharp and detailed images. However, as with Kruu, the final photo quality can depend on factors like venue lighting and the booth's positioning. Both providers offer reliable setups designed to capture memorable moments, though optimal results may require attention to environmental conditions.
Winner: Tie. Both companies provide quality setups, though event conditions play a significant role in determining photo outcomes.
3. Instant Sharing Capabilities: Kruu provides access to photos through their app within 10 days after the event. While this ensures eventual access, it delays the ability for guests to immediately share their photos on social media or with friends and family.
Pixilated offers real-time email and SMS sharing directly from the booth, allowing guests to instantly send and share their photos. This feature also enables businesses to capture valuable guest data for future marketing efforts.
Winner: Pixilated, for its immediate sharing capabilities and added marketing benefits.
4. Versatility for Any Event: Kruu offers options suitable for a range of events, including weddings, birthdays, graduations, and corporate functions. Their customizable props and print designs help match various event aesthetics. However, their reliance on print options may not suit digital-first events prioritizing instant sharing and sustainability.
Pixilated’s sleek digital kiosks are highly versatile, with customizable overlays and themes for events ranging from corporate gatherings to private parties. Their modern design seamlessly integrates into any setting, and themed overlays add fun and personalization.
Looking for ideas for your event? Check out our Fun DIY Photo Booth ideas.
Winner: Pixilated, for its adaptability and alignment with modern event trends.
5. Stellar Customer Experience: Kruu has a strong reputation with over 150,000 satisfied customers. Timely delivery and straightforward setup instructions are commonly praised. However, some users have reported inconsistent post-delivery support, which can be challenging for event planners.
Pixilated prioritizes an exceptional customer experience with responsive and helpful support throughout the process. Their DIY setup is user-friendly, and their team is readily available for assistance. Numerous positive reviews highlight their reliability and stress-free service.
Winner: Pixilated, for its consistent and highly rated customer support.
6. Printing Options: Kruu specializes in providing print options for photo booth experiences, offering customizable print templates and on-demand photo printing. This feature appeals to event hosts who prioritize having physical photo keepsakes for their guests.
Pixilated focuses on digital sharing and does not provide on-site printing as part of its services, aligning with eco-friendly and modern event trends. However, this may not meet the needs of those seeking tangible photo mementos.
Critical Updates for 2025
Since our original comparison, here are the most important factors to consider:
- The 10-Day Wait: Multiple customers have expressed frustration about waiting 10 days for digital photos from KRUU. In today's instant-share culture, this delay kills event momentum.
- Support Concerns: For a DIY product, KRUU's email-only support is inadequate. Pixilated's real-time support has saved countless events.
- American Pioneer vs New Import: Pixilated created the DIY photo booth industry in America. KRUU is still learning the US market.
- Hidden Costs: KRUU's $199 option doesn't include printing. Their printer-included packages start at $349, with the Basic printer being frustratingly slow.
- Outdoor Limitations: KRUU requires power outlets, making them unsuitable for many venues where Pixilated thrives.
Conclusion
In conclusion, both Pixilated and Kruu provide quality photo booth rental services, but Pixilated's edge in picture quality, instant sharing, versatility, and customer support makes it a strong choice for those prioritizing these features. That said, Kruu's strength in providing high-quality printing options makes it an excellent choice for events where physical photo prints are a priority.
Ready to elevate your next event? Visit Pixilated.com today and see why we're the trusted choice for DIY photo booth rentals since 2012!
📞 Questions? Call us at (888) 902-0054 - yes, a real person will answer!
Updated June 2025 | Originally Published February 12, 2025 | Based on 14 years of photo booth expertise and thousands of successful events
1 comment
Great write…. Thanks