Customer Spotlight: Visit Annapolis

Customer Spotlight: Visit Annapolis Photo Booth

Increasing engagement and capturing valuable visitor information with Pixilated photo booth solutions

“We all want to grow our email lists, improve the visitor experience, and boost engagement and Pixilated is the way to do it.”

-Tatiana Wells, Director of Visitor Services at Visit Annapolis & Anne Arundel County


Photo Booth Contacts IconVisitor Center Photo Booth StatsVisitor Center Photobooth Statistics

The team at the Visit Annapolis Visitors Center knew they needed to make a change. Relying on traditional engagement methods, like paper signup sheets, wasn’t creating the kind of unique and memorable visitor experience that is needed in today’s fast-paced, digital world.

Director of Visitor Services, Tatiana Wells decided it was time to find a solution that helped create lasting memories and a fun, interactive experience. Tatiana and the rest of the team at the Annapolis Visitors Center found exactly what they were looking for in Pixilated’s digital photo booth kiosk solution.

As the home of the US Naval Academy, numerous important historical events, and the state capital of Maryland, Annapolis plays host to millions of visitors each year. Because of this, the team of volunteers and full-time employees at the visitors center play a vital role in helping visitors make the most of their time in Annapolis. It also means that they serve as the front line in not only helping to create a memorable experience but also collecting valuable information of the people visiting the city they call home.

All that responsibility has become significantly easier with Pixilated. The mobile photo kiosk produces an interactive component that allows visitors to create a free digital memento of their trip to Annapolis and acts as a conduit through which visitors can share their contact info and other relevant trip information.

“I can’t tell you how excited people are when they come to the Visitors Center and can get their picture taken in front of a backdrop of Annapolis”

-Tatiana Wells, Director of Visitor Services at Visit Annapolis & Anne Arundel County


The best part of all is that this information is stored directly in PixiCloud, Pixilated's web-based client portal, where Tatiana and her team can review visitor engagement metrics, export contact information, find shareable photos for social campaigns, and review other relevant visitor info that was shared through the Pixilated photo kiosk.

All of this has allowed the Visit Annapolis team to grow their marketing contact base, improve visitor engagement, and take part in all the memories being made in Maryland’s state capital.

To learn how a Pixilated DIY photo booth kiosk could benefit your museum, welcome center or venue, contact Pixilated today

If you're interested in purchasing the same photo booth system that is detailed in this article, you can find the product linked here


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